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What is The Medical Letter's refund policy?
What is The Medical Letter Handheld Edition?
What is Treatment Guidelines?
What is the Treatment Guidelines Handheld Edition?
What are the options for subscribing to The Medical Letter publications?
I would like information/help regarding The Medical Letter CME Program.
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What is The Medical Letter's refund policy?
  
Balance of unserved issues for print subscriptions

What is The Medical Letter Handheld Edition?
Now you can have The Medical Letter right where you want it….in the palm of your hand! Access articles published in The Medical Letter from 2001 forward on the Handheld device (Palm OS only). Click here to view frequently asked questions about The Medical Letter Handheld Edition.

What is Treatment Guidelines?
In response to requests from subscribers to The Medical Letter for more reviews of drugs for particular indications, we began a new monthly newsletter, Treatment Guidelines, devoted solely to these review articles. Click here to view a sample article of Treatment Guidelines.

What is the Treatment Guidelines Handheld Edition?
The treatment of choice is at your fingertips when and where you need it in the Treatment Guidelines Handheld Edition (Palm OS only). There are clinical studies, adverse effects, cost comparison for each drug and invaluable dosage/cost tables from the print edition. Click here to view frequently asked questions about the Treatment Guidelines Handheld Edition.

What are the options for subscribing to The Medical Letter publications?
The options for subscribing to The Medical Letter and Treatment Guidelines are:

Personal Subscription: For one individual subscriber; includes print, searchable online access, Palm OS® handheld application and online per issue CME/CE series. Copyright laws strictly enforced.
(The Medical Letter ;  Treatment Guidelines )
Health Information Provider Edition (Medical Librarian, Director of Pharmacy, Director of Drug Information Center, etc.): The following is included for the Health Information Provider:
One Print copy
Searchable online access
Copyright/Fair Use Guidelines strictly enforced.
(The Medical Letter ;  Treatment Guidelines )
Palm OS® handheld application for one individual within the same group
Online per issue CME/CE series for one individual within the same group
3-ring binder, customized with Health Information Provider Edition gold-stamped on the spine
Site Licenses:
The Medical Letter Private Practice Edition has been designed specifically for the needs of the private or hospital practice with 5-19 providers.
The Medical Letter Group Site License provides online access to the Medical Letter's online databases for multiple providers at multiple locations.
Others: For subscriptions that do not fit into one of the above categories, click here.

What is your cookie policy?
Our web site utilizes cookies simply to allow you to save your list of items that you want to order and to mark when you have logged in. These cookies disappear when you submit your final order or in 24 hours if you leave the site without ordering the items you selected.  If you have disabled cookies on your computer, simply print out a blank order form and fill it in by hand.  We do not collect personal information without your knowledge and permission, nor do we resell or distribute any site visitor data including information that may be collected as a natural byproduct of your visit.

Is the Adobe Reader really free?
Yes! The free Adobe Reader is available on the Adobe web site.

Why doesn't my user name and password work? It used to work and now it doesn't.
The server strictly observes exactness in upper and lower case input. Your user name must be in all lower case. Please go back and try again making sure that your user name is in all lower case. Keep your password as you requested it. If that doesn't solve your problem than perhaps you have forgotten your user name or password. Or, did your subscription to the postal edition expire? If so, your online privileges will be removed. If you continue to have problems, please email webmaster1@medicalletter.org.

I forgot my password/user name. What do I need to do?
If you forgot your password or user name: Use our online password lookup tool. Your user name and password will be e-mailed to you.
Does your password not work? Your password and user name is case sensitive. Enter with the exact match of upper and lower-case and spaces as you did when you first subscribe. For example, if you start with bigbird, the system will not recognize Big Bird. If you continue to have problems, please email webmaster1@medicalletter.org.

I'd like to change my password.
Use our change password form.

How can I update my e-mail address?
Use our change e-mail form to update your e-mail address.

 

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